Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact information: Name, phone number, email address, and property address when you submit a quote request or contact us.
• Project information: Details about your concrete project, including scope, location, and timeline preferences.
• Communications: Records of your phone calls, emails, or messages with us.
• Usage data: Automatically collected information such as IP address, browser type, pages visited, and time spent on our site when you access our website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and schedule site visits
• Provide and perform concrete services as agreed
• Send project-related communications and updates
• Process payments and manage service agreements
• Improve our website and services
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Information Sharing

We may share your information with third parties only in the following limited circumstances:

• Service providers: Third-party vendors who assist us in operating our website or conducting our business (e.g., form processing services), subject to confidentiality obligations.
• Legal requirements: When required by law, regulation, court order, or governmental authority.
• Business transfers: In connection with a merger, sale of company assets, or acquisition, where customer information may be transferred as a business asset.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small data files stored on your device.

We use analytics tools (such as Vercel Analytics) that may collect anonymized usage data to help us understand how visitors interact with our site. This data is aggregated and does not personally identify you.

You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Customer project records may be retained for up to seven years in accordance with standard business and tax record-keeping practices.

7. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of any marketing communications

To exercise any of these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: